All orders will be packed and processed the same day the order is placed – if the order is placed before 14:30, once payment has been confirmed and verified. Orders made after 14:30 will be processed the following working day.

While we endeavor to deliver to the nominated address within 48 hours, please allow up to 72 hours for delivery in outlying areas.

Sometimes delays occur that our not within our control. Should there be a delay in releasing your order or we become aware of any delays in you receiving you order – we will contact you to ensure you are made aware of such.

Note no deliveries are made over public holidays and weekends. Orders made on a Friday will be delivered on the following Monday or Tuesday.

Our preferred courier partner is Australia Post, although should for whatever reason at Pinkcup’s discretion, another courier may be used to ensure delivery of your order is made.

Should you have any questions regarding a delivery please get in touch with us either via phone on 0732452118 or in order for us to assist.